Support

LastFollow support

Last updated: September 12, 2026

This is the official support page for the LastFollow iPhone app. Below are the questions we are asked most, followed by contact, subscription and policy details. If you want the full picture first, how LastFollow works explains the mechanism end to end.

My first report is empty

That is the baseline, and it is the single most common message we get. A report is the difference between two checks, so the first check has nothing to compare itself against yet — it just records the list as it stands. Your first real report arrives with the next day's check, at the hour you chose. Nothing is broken and nothing needs reinstalling.

I am not getting notifications for a private account

Private accounts are not checked automatically, and this is a limit of what Instagram makes visible rather than a setting you can switch on. Instagram shows a private account's lists only to people who follow it, so LastFollow's servers cannot read one. Instead the list is read on your phone, with your own Instagram session, when you open the app — which means there is no unattended daily check and no automatic notification. Open the app and the comparison runs then.

If a private account is not updating at all, check three things: that you still follow it (a pending follow request does not grant access), that your Instagram account is still connected in the app, and that the list is within the 500-person limit.

I am not getting notifications for a public account

A public account is checked once a day on LastFollow's servers, at the hour you picked in the app, in your device's local time. A notification goes out at that hour when something changed, and the app also tells you when nothing did. If nothing arrives, confirm that notifications are allowed for LastFollow in your iPhone Settings, and that your subscription is active. Without notifications the result is still waiting for you the next time you open the app.

How do I delete my data?

In the app, open Settings → Delete my account and data. It permanently removes your server record, the accounts you track and your notification settings. It cannot be undone. You can also disconnect Instagram at any time with one tap; the public accounts you track and their notifications carry on unaffected. For any privacy or deletion request, write to support@lastfollow.app. The privacy policy lists exactly what is stored.

How many accounts can I track?

One public account and one private account at a time. Your own account counts against neither. A public list of up to 1,000 people is tracked name by name; above that it is tracked by count, as a chart of the daily rise and fall. A private list is limited to 500 people and to one list per profile — followers or following, not both.

Contact

For app support, email support@lastfollow.app. Include your device model, iOS version and a short description of the issue. Never send us your Instagram password — we will never ask for it, and LastFollow never receives it.

Cancel an iPhone subscription

LastFollow subscriptions, including weekly, monthly or annual plans when available, are managed by Apple. Apple also handles billing and refund eligibility.

  1. Open the Settings app on your iPhone.
  2. Tap your Apple ID name.
  3. Tap Subscriptions.
  4. Select LastFollow.
  5. Tap Cancel Subscription if the option is available.

Official links

LastFollow is not affiliated with Instagram, Meta or websites using similar names. App Store ID 6746115791, official domain lastfollow.app.